Return Policy

Returns Eligibility

We accept returns on eligible items within 7 days of delivery. To qualify for a return, items must be:

Unworn, unused, and unwashed
In original condition with tags attached
In original packaging

Items that show signs of wear, washing, damage, or alteration are not eligible for return.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned or exchanged:

Intimates and innerwear
Accessories such as scarves worn in contact with skin (if marked non-returnable)
Final sale or clearance items

How to Request a Return

To initiate a return, contact our support team with:

Your order number
Reason for return
Clear photos (if the item is defective or incorrect)

Once approved, return instructions will be shared with you.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to a defective, damaged, or incorrect item.
We recommend using a trackable shipping service, as we are not responsible for items lost during return transit.

Exchanges

Exchanges are subject to product availability. If the requested item is unavailable, a refund will be issued instead.

Refunds

Once your return is received and inspected, you will be notified of approval or rejection.

Approved refunds are processed within 5–7 business days
Refunds are issued to the original payment method
Shipping fees are non-refundable

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery with photos. We will resolve the issue promptly at no additional cost.